Started by Sutthisak Phongthanapanic, September 01, 2013, 12:10:38 PM
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Quote from: Dennis Wallentin on September 16, 2013, 01:57:31 PMFor me the documentation is not user-friendly and it's not subject to the level of knowledge in Basic.
QuoteJust because I buy a product does not necessarily mean I'm the right customer for the company. It's the attitude. I wished I have bookmarked two threads at the PB forum that point to the issue.
Quote from: Carlo Pagani on September 16, 2013, 11:54:49 AMMaybe it was Jim in the accident?
Quote from: James OShea on September 16, 2013, 04:41:56 PMQuote from: Carlo Pagani on September 16, 2013, 11:54:49 AMMaybe it was Jim in the accident?It is possible as the last email I received that was signed by Jim was on 08/26/13 in which he said he was sending out the disks that day. I hope he wasn't in an accident bringing my disks to the post office. The guilt, the guilt.Further evidence would be the email that I received on 09/06/13 was signed PowerBASIC Management Team. Maybe it was from Vivian. It really doesn't explain why the software I ordered on 08/06/13 and 08/12/13 was not shipped as of 08/26/13. I really do want to give them the benefit of the doubt but anecdotal evidence from this forum makes it very hard.Whether it was Jim or not, I hope whoever it was recovers quickly.
Quote from: Theo Gottwald on September 16, 2013, 08:34:18 PMPossibly the community would have helped in finding sollutions.
Quote from: Christopher Boss on September 16, 2013, 10:27:57 PMThe people at PowerBasic are not perfect and they face tremendous challenges right now, but much of what is being said here is more slanderous that useful. If someone has a problem with an order, take up with PB and leave it at that. If they are slow to fullfill, then one has the right to stop using their products or even cancel an order if necessary. But what is being said here in this thread is going too far and IMO this forum is losing credibility.
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